About ME

TINA MARIE TURNER Real Estate Transaction Coordinator | Administrative Specialist Email     585-491-6988 | Tina Marie (DelVecchio) Turner | LinkedIn

Professional Summary

Motivated and highly organized administrative professional transitioning into real estate transaction coordination after 15+ years of remote operations and client service experience. Recently completed The Transaction Coordinator Bootcamp, gaining hands-on knowledge in contract timelines, compliance, and transaction management tools. Known for delivering responsive support, precise documentation, and a seamless closing experience for clients and agents alike.

Key Skills

• End-to-End Transaction Coordination
• Real Estate Contracts & Compliance
• CRM & Document Management (e.g., DocuSign)
• Clear and Timely Communication
• Escrow and Closing Coordination
• High Net Worth Client Service
• Deadline & Milestone Tracking
• Remote Team Support & Collaboration

Experience

Virtual Administrative Assistant Turner Business Services – May 2009 to April 2024 Remote-based support across industries, now shifting to real estate services

• Provided concierge-level customer service and support across phone, live chat, and email.
• Coordinated complex travel and scheduling logistics—skills now applied to milestone tracking and escrow deadlines.
• Handled client questions, resolved complaints, and managed sensitive information with professionalism.
• Gained exposure to CRM platforms, document handling, and digital communication tools used in the real estate industry.

Achievements

• Increased customer retention rates by 75% through effective client relationship management.
• Implemented successful email marketing campaigns, resulting in a 30% boost in client engagement.
• Conducted recruitment and preliminary interviews across various industries, showcasing adaptability and attention to detail.

Professional Development

• The Transaction Coordinator Bootcamp – Completed coursework in transaction processes, timeline tracking, document compliance, and real estate communication best practices.

Education

A.A.S. in Business Administration Rochester Business Institute

Emma Bylund

 CRM Content Creator at Kappahl  

 January 26, 2020, 

• I have been working with Tina remotely (Tina in the US, me in Sweden) for the last few years. She is a considerate and very professional colleague with high work ethics and great communication skills, via email, phone and Skype. I never have to wait long for her replies, despite our time difference, and she is creative in terms of suggestions on how to increase sales and customer service for our wallpaper consumers as well as business clients worldwide. She has handled interior projects from start to finish for several high-end consumers within interior design as well as TV shows and similar. I would highly recommend Tina as a colleague, a great asset for the company as she always walks the extra mile.